Video guides
5 short videos · Updated July 28, 2026
Short clips showing how each app actually behaves, filmed on a real device. Pick a topic from the list on the left — each one has the video plus a written summary, so you can skim it without sound.
Looking for what the apps can do rather than how to use them? See the Lobri customer app and Lobri Partner.
For customers
Using the Lobri app to find a professional and book a service.
Create an account and book a service
The full path from an empty phone to a confirmed appointment: signing up, choosing what you are looking for, picking a professional, and paying.
The clip then follows the same booking from the technician’s side, so you can see what happens on their screen after you confirm — useful if you want to know why a booking is accepted, declined, or reassigned.
What the clip covers
- Signing up and verifying your phone number
- Searching for a professional and opening their profile
- Choosing services, a time, and where the service happens
- Paying, and what the technician sees next
For technicians and salons
Setting up in Lobri Partner and running your day.
Create a salon owner account
How to register as a salon owner rather than as a technician — the role you choose during sign-up is permanent, so this is worth watching before you tap anything.
Covers creating the salon itself so it can appear in customer search.
What the clip covers
- Choosing the salon owner role at sign-up
- Filling in the salon: name, address, chairs, photos, opening hours
- What still has to be finished before the salon goes live
Connect your payout account with Stripe
Lobri pays you through Stripe. Until this step is complete, money from a finished appointment cannot reach you, and you stay hidden from customer search.
The clip walks through the Stripe onboarding screens and shows how to confirm, back in the app, that the connection worked.
What the clip covers
- Starting payout setup from your checklist
- What Stripe asks for and why
- Checking your payout status once you are back in the app
Start and finish a job
What to do when a customer is in your chair. Starting an appointment needs a “before” photo and finishing it needs an “after” one — these are what protect you if the job is questioned later.
Note that the start button only unlocks 15 minutes before the appointment time.
What the clip covers
- Opening today’s appointment from your home screen
- Taking the before photo and starting
- Taking the after photo and completing
- What happens to the payment afterwards
Everyone
Features shared by both apps.
Send a message
Messaging works the same way in both apps. Vietnamese and English are translated automatically in both directions, following your phone’s language.
What the clip covers
- Opening a conversation and sending a message
- How auto-translation appears in the thread
- Reporting or blocking someone from the conversation menu
Still stuck?
If a step doesn't match what you see on your phone, tell us — the apps ship often and we'll re-record the clip.