Terms & Conditions

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Application means the Lobri Partner app provided by the Company — for technicians and salon owners providing nail, hair, and spa services.
• Company (referred to as either "the Company", "We", "Us" or "Our") refers to Eastin Technology, a brand of Logan and Brielle LLC.
• Country refers to: Oklahoma, United States.
• Customer means a user who books services through the Service.
• Service refers to the Application.
• Salon means a salon that offers chair-rental capacity, employs Technicians, or partners with Technicians on the Service.
• Technician (or "Tech") means a licensed nail, hair, or spa professional — independent or employed by a Salon — who provides services through the Service.
• Terms and Conditions (also "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• You means the individual or entity accessing or using the Service as a Technician or Salon owner.

Acknowledgment

These Terms govern the use of the Service and the agreement that operates between You and the Company. By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms then You may not access the Service. You represent that You are over the age of 16; the Company does not permit those under 16 to use the Service.

Your use of the Service is also conditioned on Your acceptance of Our Privacy Policy, which describes how We collect, use, and disclose Your personal information. Please read it carefully before using Our Service.

The Lobri Marketplace

Lobri is an on-demand marketplace that connects Customers with independent or salon-employed Technicians, and with Salons, for nail, hair, and spa services. Lobri provides the technology platform that enables discovery, bookings, communication, and payments.

Independent Technicians are independent contractors and are not employees, agents, partners, or joint venturers of the Company. Salons operate independently. The Company does not itself provide nail, hair, or spa services and is not a party to the service agreement formed between a Customer, a Technician, and a Salon. The Company does not guarantee bookings, earnings, or outcomes and is not responsible for the acts or omissions of any Customer, Technician, or Salon.

User Accounts & Roles

To use the Service You must create an account using a valid phone number and one-time passcode, or a supported sign-in provider (Apple or Google), and provide information that is accurate, complete, and current. Each account selects a single role — Technician or Salon owner — which cannot be changed after sign-up. You are responsible for safeguarding access to Your account and for all activity under it, and You agree to notify Us immediately of any unauthorized use. Sensitive actions, such as changing Your phone number, may require re-verification.

SMS / Text Messaging

By providing your phone number and creating an account, you consent to receive text messages (SMS) from Lobri Partner, including one-time passcodes (OTP), account and booking notifications, and partnership or staff invitations. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Mobile opt-in information and SMS consent are not shared with any third parties or affiliates for marketing or promotional purposes. Your carrier is not liable for delayed or undelivered messages. See our Privacy Policy for details.

Bookings

Customers book services that You fulfil at a salon, at Your studio, or at the Customer's home. A booking becomes confirmed when payment is authorized and You are notified. Technicians are required to capture before and after photos for each service; these are attached to the booking and may be used to resolve disputes. Add-on services proposed during an appointment take effect only if the Customer approves them within the time shown.

Acceptable Use & Prohibited Conduct

You agree not to use the Service to:

• Post false, fraudulent, discriminatory, misleading, or sexually explicit content;
• Harass, abuse, threaten, defraud, or discriminate against any user;
• Circumvent the platform to avoid fees, or solicit payment outside the Service for bookings made through it;
• Upload viruses or any code of a destructive or disruptive nature;
• Collect or harvest other users' personal data for unauthorized purposes;
• Violate any applicable law or regulation, including licensing, health, safety, employment, and anti-discrimination laws.

We may suspend or terminate accounts that violate these Terms, and may impose limits on features or restrict access where necessary.

Reviews & Content

The Service allows You to post content such as Your profile, portfolio, Explore posts, and messages. You are responsible for Your content, including its legality, accuracy, and appropriateness, and You represent that You own it or have the right to use it. We may review, moderate (including automated screening of images), approve, reject, or remove content. You retain ownership of content You submit and grant the Company a worldwide, non-exclusive, royalty-free licence to host, store, display, and use that content as necessary to operate and promote the Service.

Objectionable Content & Abusive Users — Zero Tolerance

There is zero tolerance for objectionable content or abusive behavior on the Service. By using the Service You agree not to post, upload, or transmit content that is offensive, harassing, threatening, defamatory, obscene, hateful, discriminatory, or otherwise objectionable, and not to abuse, harass, or harm any Customer or other user.

The Service provides tools to report objectionable content or users and to block abusive users directly within the app. When a report is submitted, We will review it and take appropriate action — including removing the offending content and ejecting the user who provided it — within 24 hours. You may also block a user at any time to immediately stop any further contact from them.

To report content or a user, use the report control shown next to messages and reviews in the app, or contact Us at eastintechnology@gmail.com. We may remove content and suspend or terminate accounts that violate this policy.

Disputes Between Users

If a Customer is dissatisfied with a service, the Customer may open a dispute before funds are released, which pauses the automatic payout. We review the available evidence — including before/after photos, chat logs, and history — and may decide on a full, partial, or no refund. The underlying service agreement remains between the Customer, the Technician, and the Salon.

Chargebacks.If a Customer initiates a chargeback with their card issuer, We will submit the available booking evidence to the payment processor on the booking's behalf. While the chargeback is pending — and if it is decided in the Customer's favor — the related payout (or the disputed portion of it) may be reversed from Your Stripe balance or offset against future payouts, consistent with Stripe's Connected Account terms.

Independent-Contractor Status & Licensing

Independent Technicians provide services as independent contractors, not as employees of the Company. You must hold a valid professional licence (such as a nail, cosmetology, or massage licence) and complete Our verification before offering services. By registering, You represent and warrant that:

• Your licence is genuine, current, and not suspended or revoked;
• The information and documents You submit are truthful and belong to You;
• You will keep Your licence valid for as long as You operate on the Service;
• You will comply with all applicable laws, including licensing, health, safety, tax, and (where you employ others) employment laws.

We verify licences using automated text recognition and state-board lookups, with manual review where needed. We may suspend or remove any account whose licence cannot be verified, has expired, or is found to be invalid, and bookings for an industry whose licence has expired may be cancelled automatically.

Getting Paid

To receive payouts, You must complete Stripe Connect onboarding and identity verification. By using the Service, You also agree to the applicable Stripe terms. After a booking settles (approximately 24 hours after completion, absent a dispute):

• Lobri charges a flat 10% platform commission on the service amount only (not on sales tax or tips).
• The remaining amount is split between You and the Salon according to the model and rates that apply (independent, chair-rental, employed, or salon-led).
• You keep 100% of tips.
• If You have not completed payout onboarding when a booking settles, Your funds are held and released to You once You are eligible, within the periods described in the app.

As an independent contractor, You are responsible for Your own taxes. The Service can provide year-end income (e.g. 1099) exports to assist with Your tax filing. Repeated cancellations may lead to account suspension.

Eligibility & Business Verification

Salon owners must provide valid business documentation (such as LLC/EIN records) and complete Our review before operating on the Service. You are responsible for maintaining a safe, lawful, and properly licensed place of business and for the accuracy of the information You provide. We may suspend or remove a Salon whose documentation cannot be verified or has expired.

Chair-Rental, Employees & Timekeeping

Salons may host independent Technicians through chair-rental partnerships or employ Technicians directly, set their own revenue splits and prices, and manage shifts. Where You use timekeeping, employees clock in and out, and clock-in may require the employee to be within a short GPS radius of the salon. The employment relationship and any wages are between You and Your employees; the Company provides tools but is not the employer.

Salon Payments, Splits & Walk-in Invoices

To receive payouts, Salons must complete Stripe Connect onboarding. For online bookings, the Salon receives its configured share of the amount remaining after Lobri's 10% commission, per the chair-rental or salon-led model You set. Walk-in services paid in cash or off-platform are recorded as completed and the related platform fee is billed to You on a monthly invoice; invoices that remain unpaid past the stated period may result in the Salon being temporarily suspended until payment is made.

Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of the Company and its licensors, and are protected by copyright, trademark, and other laws. Our trademarks may not be used without Our prior written consent.

Third-Party Services

The Service relies on third-party providers — including Stripe for payouts and tax, Twilio for SMS, Google and DeepL for text recognition and translation, Amazon Web Services for storage and image moderation, Google Maps for geocoding, MongoDB for hosting, Expo for notifications, and the Apple App Store and Google Play for distribution. Your use of those features may be subject to the respective third party's terms. The Company is not responsible for the acts, omissions, content, or policies of third-party services.

Service Availability and Modifications

We strive to keep the Service available and reliable, but We do not guarantee that it will be uninterrupted, timely, secure, or error-free. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond Our control. We may, at any time and without liability, add, change, suspend, or discontinue any feature of the Service.

Termination & Suspension

We may terminate or suspend Your account immediately, without prior notice or liability, for any reason, including if You breach these Terms or engage in repeated cancellations or prohibited conduct. Upon termination, Your right to use the Service will cease immediately. Provisions that by their nature should survive termination will survive.

Account Deletion

You may delete Your account from within the Service's account settings or by contacting Us, provided You have no active bookings. When You delete Your account, We deactivate Your profile and permanently scrub Your personal information within 30 days, except records We are required or permitted to retain — for example, completed transaction records, licence-verification records, and information needed to resolve disputes, comply with legal obligations, or prevent fraud. Any pending bookings or payouts should be resolved before deletion. See Our Privacy Policy for details on how We handle data after deletion.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company makes no representation that the Service will be uninterrupted, error-free, or secure, and does not warrant the conduct or quality of any Technician, Salon, or Customer.

Limitation of Liability

To the maximum extent permitted by applicable law, the entire liability of the Company and any of its suppliers under any provision of these Terms, and Your exclusive remedy, shall be limited to the amount of platform commission actually paid to the Company on the booking giving rise to the claim, or 100 USD, whichever is greater.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including damages for loss of profits, loss of data, business interruption, personal injury, or loss of privacy) arising out of or in any way related to the use of or inability to use the Service, even if advised of the possibility of such damages. The Company does not guarantee bookings, earnings, or hiring outcomes.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) Your access to or use of the Service; (b) Your content; (c) Your violation of these Terms or any applicable law; or (d) the services You provide through the Service.

Governing Law

The laws of the State of Texas, United States, excluding its conflict-of-law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: eastintechnology@gmail.com
• By mail: Logan and Brielle LLC, 22455 Pine Bluff Way, Edmond, OK 73025, USA