Delete Your Account
Last updated: July 6, 2026 · Tiếng Việt
This page explains how to permanently delete your Lobri customer account — the app by Eastin Technology, a brand of Logan and Brielle LLC — and the personal data associated with it.
About Lobri
Lobri is a platform for discovering, booking, and paying for nail, hair, and spa services, developed by Eastin Technology, a brand of Logan and Brielle LLC. We respect your privacy and give you full control over your personal data, including the right to delete your account at any time.
How to Request Account Deletion
You can delete your Lobri customer account using either method below.
Option 1 — Delete in the app (fastest)
- Open the Lobri customer app and sign in.
- Tap your Profile tab.
- Go to Settings.
- Tap Account.
- Tap Delete Account.
- Confirm the deletion when prompted.
Note: account deletion is only permitted when you have no active bookings. If you have an upcoming or in-progress appointment, please complete or cancel it first, then delete your account.
Option 2 — Request by email
- Send an email to eastintechnology@gmail.com from the email address registered on your account.
- Use the subject line: Delete my Lobri account.
- We will verify your identity and process the request within 7 business days.
What Is Deleted
Once your request is processed, the following personal data is permanently deleted or anonymized within 30 days:
- Profile information: first and last name, email address, phone number, and address
- Profile photo and any images you uploaded
- In-app chat messages and any photos attached to them
- Booking history, saved preferences, and notification settings
- Reviews you wrote and posts you shared in the Explore feed
- Referral records tied to your account
- Your device push token and login credentials
What Is Kept & Retention Period
Some data may be retained after your account is closed, only where the law or a legitimate business purpose requires it:
- Transaction & financial records — retained as required by applicable tax and accounting laws (typically several years), to meet legal, tax, and trust-and-safety obligations.
- Legal, fraud, and dispute records — retained for as long as necessary to resolve a dispute, enforce our agreements, or establish, exercise, or defend legal claims.
- Payment data held by Stripe — payments are processed by Stripe, Inc., which retains transaction records under its own terms and privacy policy. We do not store full card numbers on our servers.
- Encrypted backups — residual copies may remain in secure backups for a limited period and are not restored except where necessary for security, disaster recovery, or legal compliance.
After the applicable retention period expires, all remaining personal data is securely deleted or anonymized. Anonymized, non-identifiable data may be retained for statistical purposes only.
Submit a Deletion Request
Fill in the form below and click Send Request. Your email client will open with the request pre-filled — just hit send.
Contact Us
For questions about account deletion or your personal data, email us directly at eastintechnology@gmail.com, or by mail at Logan and Brielle LLC, 22455 Pine Bluff Way, Edmond, OK 73025, USA.
For full details on how we collect and use your data, see our Privacy Policy.