Delete Your Account

About Lobri Partner

Lobri Partner is the app for technicians and salon owners to offer, host, and get paid for nail, hair, and spa services, developed by Eastin Technology, a brand of Logan and Brielle LLC. We respect your privacy and give you full control over your personal data, including the right to delete your account at any time.

How to Request Account Deletion

You can delete your Lobri Partner account using either method below.

Option 1 — Delete in the app (fastest)

1. Open the Lobri Partner app and sign in.
2. Tap your Profile tab.
3. Go to Settings.
4. Tap Account.
5. Tap Delete Account.
6. Confirm the deletion when prompted.

Note: account deletion is only permitted when you have no active bookings and no pending payout. If you have an upcoming or in-progress appointment, or funds still to be paid out, please complete or resolve those first, then delete your account. If you are a salon owner with employees or chair-rental partners, please reassign or offboard them before deleting.

Option 2 — Request by email

1. Send an email to eastintechnology@gmail.com from the email address registered on your account.
2. Use the subject line: Delete my Lobri Partner account.
3. We will verify your identity and process the request within 7 business days.

What Is Deleted

Once your request is processed, the following personal data is permanently deleted or anonymized within 30 days:

• Profile information: first and last name, email address, phone number, and address
• Profile photo, portfolio images, and posts you shared in the Explore feed
• Skills, services offered, and your self-set pricing
• In-app chat messages and any photos attached to them
• Booking history, schedule, and notification settings
• Your device push token and login credentials

What Is Kept & Retention Period

As a professional using the Service, some records must be retained after your account is closed to meet legal, tax, and regulatory obligations:

• Licensing & business-verification records — professional licence details and images, and salon business documents (e.g. LLC/EIN), are retained as required to meet legal, regulatory, and trust-and-safety obligations.
• Payout, transaction & tax records — payout history, commission splits, and income (e.g. 1099) records are retained as required by applicable tax and accounting laws (typically several years).
• Payout account held by Stripe — payouts are processed by Stripe, Inc. via Stripe Connect. The identity and banking information you provided during Stripe onboarding (KYC) is held by Stripe under its own terms and privacy policy; we do not store full bank-account or card numbers on our servers.
• Legal, fraud, and dispute records — including before/after service photos tied to a disputed booking — are retained for as long as necessary to resolve a dispute, enforce our agreements, or establish, exercise, or defend legal claims.
• Encrypted backups — residual copies may remain in secure backups for a limited period and are not restored except where necessary for security, disaster recovery, or legal compliance.

After the applicable retention period expires, all remaining personal data is securely deleted or anonymized. Anonymized, non-identifiable data may be retained for statistical purposes only.

Submit a Deletion Request

Fill in the form below and click Send Request. Your email client will open with the request pre-filled — just hit send.

Contact Us

For questions about account deletion or your personal data, email us directly at eastintechnology@gmail.com, or by mail at Logan and Brielle LLC, 22455 Pine Bluff Way, Edmond, OK 73025, USA.

For full details on how we collect and use your data, see our Partner Privacy Policy.